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Exchange Troubleshooting


The address list couldn't be edited. Address lists created using legacy versions of Exchange must be upgraded ...


Symptom:

Using the Exchange Management Console to Edit an Address List the following information message is generated:

The address list couldn't be edited. Address lists created using legacy versions of Exchange must be upgraded using the Set-AddressList cmdlet and the Exchange 2010 Recipient Filter should be specified.

following this message the "Edit Address List" dialog opens, but the controls are greyed out. This is on an Exchange 2010 server which after migrating from an Exchange 2003 server.

Cause:

As the message says, a legacy address list (i.e. one created on an older version of Exchange) must be upgraded to the Exchange 2010 format before it can be edited.

Remedy:

Using the Exchange Management Shell, run the following command:

Set-AddressList "list-name" -IncludedRecipients AllRecipients

You will then see a dialog asking you to confirm. Once it has run the address list will have been upgraded and you should be able to edit it using the Exchange Management Console.

Note: If you are using Exchange 2007 then I think you should use "-IncludeRecipients" instead of "-IncludedRecipients" (so "Include" not "Included").

In my case the address list I was trying to open was "All Users", so the command to resolve the problem was:

Set-AddressList "All Users" -IncludedRecipients AllRecipients

and the full dialog was:

[PS] C:\Windows\system32>Set-AddressList "All Users" -IncludedRecipients AllRecipients

Confirm
To save changes on object "All Users", the object must be upgraded to the current Exchange version. After the upgrade,
this object cannot be managed by an earlier version of the Exchange Management Tools. Do you want to continue to
upgrade and save the object?

[Y] Yes [A] Yes to All [N] No [L] No to All [?] Help (default is "Y"): y

[PS] C:\Windows\System32>

I would recommend that if you need to do this for one address list that you check all of your address lists and upgrade all that required it.


These notes have been tested with Exchange Server 2010.



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