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Brian Cryer's Glossary of IT Terms with Links

CRM

CRM
1. Customer Relationship Management.

CRM is the process of managing the relationship with customers, or a system for managing information about customers.

For more information see:

2. Compensating Resource Manager.

A compensating resource manager (CRM) is a COM+ service that enables non-transactional objects to be included in Microsoft Distributed Transaction Coordinator (DTC) transactions.

For more information see: